Terms and Conditions
1. Introduction
1.1. Welcome to the METALPLUS ENGINEERING PTE LTD website (the "Website"). These terms and conditions ("Terms") govern your use of the Website. By accessing and using this Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using the Website.
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2. Changes to Terms
2.1. METALPLUS ENGINEERING PTE LTD reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes are made signifies your acceptance of the updated Terms.
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3. Privacy Policy
3.1. Your use of the Website is also governed by our Privacy Policy. By using the Website, you consent to the collection and use of your information in accordance with our Privacy Policy.
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4. User Responsibilities
4.1. You agree to use the Website in compliance with all applicable laws and regulations.
4.2. You will not engage in any activity that may disrupt or interfere with the proper functioning of the Website.
4.3. You are responsible for maintaining the confidentiality of your account credentials (if applicable) and for any activities conducted under your account.
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5. Intellectual Property
5.1. All content on the Website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of METALPLUS ENGINEERING PTE LTD or its licensors and is protected by copyright and other intellectual property laws.
5.2. You may not reproduce, modify, distribute, or publicly display any content from the Website without the prior written consent of METALPLUS ENGINEERING PTE LTD.
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6. Links to Third-Party Websites
6.1. The Website may contain links to third-party websites for your convenience. METALPLUS ENGINEERING PTE LTD does not endorse or control these third-party websites and is not responsible for their content or practices.
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7. Limitation of Liability
7.1. To the fullest extent permitted by law, METALPLUS ENGINEERING PTE LTD shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or in connection with your use of the Website.
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8. Indemnification
8.1. You agree to indemnify and hold METALPLUS ENGINEERING PTE LTD and its officers, directors, employees, and agents harmless from any claims, losses, liabilities, and expenses (including legal fees) arising out of your use of the Website or violation of these Terms.
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9. Service Availability
9.1. Our site is only intended for use by people residing, businesses, and companies in Singapore ("the Serviced Country"). We do not accept orders from individuals outside of the Serviced Country.
9.2 By placing an order with us, you warrant that:
9.2.1 You are legally capable of entering into binding contracts;
9.2.2 You are a resident of the Serviced Country.
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10. Returns and Refunds
10.1 Upon returning a product due to contract cancellation, product defects, or dissatisfaction, we will conduct a detailed assessment. If the product's condition meets our criteria upon examination, we will either replace it (for defects) or issue a refund. Refunds are generally processed using the original payment method, and we prioritize a prompt refund process.
10.2 Products returned by you owing to defects or within the seven (7) day cooling-off period shall be subject to a full refund after deducting any associated delivery costs.
10.3 Should you identify a shortfall in the quantity of Products delivered compared to the quantity ordered, it is incumbent upon you to notify us of this discrepancy within seven (7) working days from the date of delivery. Failure to provide such notification will absolve us of liability, and you will be obligated to remit payment as if the Products had been delivered in strict accordance with the terms of the Contract.
10.4 The financial responsibility for return transportation costs rests with the customer.
11. Force Majeure
11.1 We shall not be held liable for any failure or delay in fulfilling our contractual obligations due to events beyond our control, constituting a "Force Majeure Event."
11.2 A Force Majeure Event encompasses acts, occurrences, omissions, or accidents beyond our control, including but not limited to:
11.2.1 Industrial strikes or actions
11.2.2 Civil disturbances, riots, invasions, terrorist threats or attacks, war or its preparation
11.2.3 Natural disasters like fires, explosions, storms, floods, earthquakes, epidemics
11.2.4 Inability to use public or private transportation or telecommunications
11.2.5 Government acts, decrees, regulations, or restrictions
11.3 During a Force Majeure Event, our contractual performance is suspended, with an extension granted. We diligently seek solutions to fulfill our obligations despite the event's impact.
12. Waiver
12.1 If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful, or unenforceable to any extent, such term, condition, or provision will, to that extent, be severed from the remaining terms, conditions, and provisions, which will continue to be valid to the fullest extent permitted by law.
12.2 Any waiver by us of any default does not extend to future defaults.
12.3 Waivers of these Terms and Conditions are only effective when expressly stated in writing and communicated to you.
13. Governing Law and Jurisdiction
13.1. These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes related to these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of Singapore.
14. Contact Information
14.1. For any questions or concerns regarding these Terms, don't hesitate to get in touch with us at:
METALPLUS ENGINEERING PTE LTD
Business Registration Number: 202334432W
Registered Office: 22 Woodlands link #02-17 S(9738734)
Email: METALPLUSSALES@GMAIL.COM
Tel: +65 98770325/96813198